Terms & Conditions

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Terms & Conditions

Last updated: September 2026

Welcome to the Simportal website. By using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website.

1. About Simportal

This website is operated by Simportal as a Service Limited, trading as Simportal.

Our registered address is:

West Point Mucklow Office Park
Mucklow Hill
Halesowen
United Kingdom
B62 8DY

Company number: 14548828

2. Use of this website

You may use this website for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorised access to the website or its systems.
  • Copy, reproduce or redistribute website content without our permission.
  • Use the website in a way that could damage, disable or impair its operation.

We reserve the right to restrict or suspend access to the website where we reasonably believe these terms have been breached.

3. Information on this website

We aim to ensure that the information on this website is accurate and up to date. However, we do not guarantee that all information is complete, accurate or current.

The information provided on this website is for general information purposes and should not be relied upon as professional or contractual advice.

We may update, change or remove content from the website at any time without notice.

4. Simportal software and services

Information about Simportal and its software on this website is provided for general information and does not constitute an offer to provide services.

Use of the Simportal software and services by customers is subject to separate contractual terms agreed between Simportal and the customer.

Where there is any conflict between these website Terms & Conditions and a separate customer agreement, the customer agreement will take precedence.

5. Intellectual property

Unless otherwise stated, all content on this website, including text, graphics, logos, images, designs and software, belongs to Simportal or its licensors.

You may view and use the website for your own business purposes, but you must not reproduce, modify, distribute or commercially exploit our content without our prior written permission.

The Simportal name, logo and branding are the property of Simportal or its licensors.

6. Links to other websites

Our website may contain links to third-party websites.

These links are provided for convenience only. We are not responsible for the content, availability, security or privacy practices of third-party websites.

Visiting third-party websites is at your own risk and subject to their own terms and policies.

7. Availability of the website

We aim to keep the website available and operating properly, but we do not guarantee that it will always be available or free from errors.

We may temporarily suspend or restrict access for maintenance, security, updates or other operational reasons.

8. Liability

To the extent permitted by law, Simportal will not be liable for any loss or damage arising from your use of, or reliance on, information contained on this website.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

9. Privacy and cookies

Our use of personal information and cookies is explained in our Privacy & Cookies Policy.

10. Changes to these terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated date shown at the top.

11. Governing law

These Terms & Conditions are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction in relation to any dispute arising from or relating to these Terms & Conditions, subject to any mandatory rights you may have under applicable law.

12. Contact us

If you have any questions about these Terms & Conditions, please contact us at:

OperationalControl@Simportal.co.uk

Simportal as a Service Limited
Trading as Simportal

West Point Mucklow Office Park
Mucklow Hill
Halesowen
United Kingdom
B62 8DY

Company number: 14548828

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