How we work

We start by understanding how your operation actually runs.

Not how your current system assumes it runs. Not how the org chart says it runs. How materials, jobs and information actually move, from goods in to despatch, including the workarounds your team has built where systems fell short. Those workarounds are not failures. They are your operation telling you what it actually needs.

This is a practical working conversation with the people who do the work, not a formal discovery exercise or a consultancy engagement.

We build the first system around the area where control is slipping most.

For some clients that is materials and traceability. For others it is production visibility, quality records or despatch. We do not arrive with a fixed roadmap; the starting point is set by where structure will deliver the greatest benefit, fastest.

The system is developed around your operation: your terminology, your workflow, your shop floor. Data capture fits the workstation, scanners where goods move in bulk, mistake-proofed keyed entry where that is faster at the machine.

It runs in parallel with whatever you have today.

A legacy ERP. Spreadsheets. Paper. Nothing at all. Simportal runs alongside it, and your team compares both, checks the data and builds confidence on evidence rather than promises. Nothing is switched off until the numbers have earned it.

Then it expands, at your pace.

For most of our clients, Simportal now runs the entire operation: MRP, MES, QMS and WMS on one platform, with accounts staying in Sage or Xero, fed directly by Simportal. Where a system you run today still earns its place, Simportal works alongside it. Where it no longer does, as Thorpe Packaging found with their unsupported ERP, Simportal takes over entirely, one proven stage at a time.

And because every system is developed around the business it serves, expansion is not limited to the standard categories. Clients have added clocking in, holiday approvals and contract management, retiring separate subscriptions along the way.

Development never stops.

Simportal is a service, not a project. As your operation grows and changes, the system changes with it, and that continuous development is included in the fee, not a change order. The people who built your system are the people who keep building it. And because the system carries the process knowledge, your operation stops depending on what’s in any one person’s head.

One fixed monthly fee, £3,450. Unlimited users, continuous development, no per-user costs, no upfront capital.

And if you’re not completely satisfied after 3 months, we’ll give you a full refund. The only thing you’ve risked is 3 months of moving your operation forward.

[Read how we start →]

Operational control starts with clarity

Find out where control is slipping in your operation, in under 5 minutes. No demo. No obligation.