Last updated: September 2026
Simportal as a Service Limited, trading as Simportal, respects your privacy and is committed to protecting your personal information.
This Privacy & Cookies Policy explains what information we collect when you use the Simportal website, including when you complete our online ScoreApp assessment, how we use that information and how cookies and similar technologies are used.
This website is operated by Simportal as a Service Limited, trading as Simportal.
Our registered address is:
West Point Mucklow Office Park
Mucklow Hill
Halesowen
United Kingdom
B62 8DY
Company number: 14548828
For the purposes of applicable data protection legislation, Simportal as a Service Limited is the data controller for personal information collected through this website.
We may collect personal information that you provide directly when you:
This may include:
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type and information about how you use the website.
We use ScoreApp to provide certain online assessments and scorecards through our website.
When you complete a ScoreApp assessment, the information you provide may be processed by ScoreApp on our behalf. This may include your contact details, assessment responses, score, results and other information you choose to provide.
We use this information to provide your assessment results, understand your requirements, respond to your enquiry and, where appropriate, communicate with you about Simportal and our services.
ScoreApp may also process certain technical information associated with your use of the assessment.
We may use your personal information to:
We will only use your personal information where we have a lawful basis to do so under applicable data protection legislation.
Depending on the circumstances, we may process your personal information because:
Where we rely on consent, you can withdraw that consent at any time.
We may contact you about Simportal, our products, services and related business information where we are permitted to do so by law.
If you complete an assessment or request information from us, we may use the contact details you provide to follow up with you about your results or enquiry and, where permitted, about Simportal.
You can ask us to stop receiving marketing communications at any time by contacting us or using the unsubscribe option included in our marketing emails.
We will not sell your personal information to third parties.
We may share personal information with trusted third-party service providers who help us operate our website and business.
These may include providers of:
Where we use third-party service providers to process personal information on our behalf, we take reasonable steps to ensure that appropriate safeguards are in place.
We may also disclose personal information where required by law, regulation or legal process, or where necessary to protect our rights, property or security.
Some of the service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information continues to receive appropriate protection under applicable data protection legislation.
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time we retain information will depend on the nature of the information, why we collected it and any legal, accounting or regulatory requirements that apply.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
Depending on the circumstances and applicable law, you have rights in relation to your personal information, including the right to:
To exercise any of these rights, please contact us using the details below.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your personal information.
Cookies are small text files placed on your device when you visit a website.
We use cookies and similar technologies on the Simportal website, including in connection with WordPress and ScoreApp.
Cookies may be used for the following purposes:
These cookies are necessary for the website or certain features to operate properly.
They may support basic functionality, security and other essential services.
We may use analytics cookies to understand how visitors use our website and to help us improve its performance and content.
Non-essential analytics cookies will only be used where appropriate consent has been obtained.
ScoreApp may use cookies or similar technologies when you use an assessment or scorecard provided through our website.
These technologies may be used to provide the assessment, maintain functionality and understand interactions with the assessment.
Where applicable, we may use marketing technologies to understand interactions with our website or support our marketing activities.
Non-essential marketing cookies will only be used where appropriate consent has been obtained.
When you visit our website, you may be given the option to accept or reject non-essential cookies.
You can also control or delete cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality of the website or ScoreApp assessment.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security or content of those websites.
We recommend that you review the privacy policy of any third-party website you visit.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
We may update this Privacy & Cookies Policy from time to time to reflect changes to our business, the information we collect, the technologies we use or applicable legal requirements.
Any changes will be posted on this page with the updated date shown at the top.
If you have any questions about this Privacy & Cookies Policy, how we use your personal information, or wish to exercise any of your data protection rights, please contact us at:
OperationalControl@Simportal.co.uk
Simportal as a Service Limited
Trading as Simportal
West Point Mucklow Office Park
Mucklow Hill
Halesowen
United Kingdom
B62 8DY
Company number: 14548828
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