For a fast-growing stockist, accurate visibility of what was ordered, in transit, and in stock was critical to customer confidence and commercial decision-making.
Flexi Films is a packaging company located in the East Midlands, operating from three strategic warehouse sites across the United Kingdom. Established in 2020, Flexi Films specialises in supplying high-quality flexible packaging films to the food industry.
Flexi-Films operates as a specialist stockist, supplying customers from multiple warehouses with long lead times on inbound materials. As the business grew, maintaining accurate visibility of what was in stock, what was on order, and what was genuinely in transit became increasingly critical.
Inbound stock often arrived across multiple shipping containers at different times, making it difficult to manage using Excel. At the same time, managing stock values across multiple currencies and fluctuating exchange rates added further complexity.
Inaccurate or delayed stock information directly impacted customer commitments, lead times, and confidence.
Simportal worked alongside the Flexi-Films team to introduce a single operational system built around how stock was purchased, shipped, received, and allocated in reality.
Control was introduced in stages, starting with stock and inbound purchasing visibility. This provided a clear, trusted view of what was on order, what was in transit, and what was physically available across all warehouse locations. Currency handling and exchange rate management were embedded into stock records to ensure accurate valuation and decision making.
The system was introduced without disrupting day-to-day operations, allowing customer service teams to work from live, trusted data.
Flexi-Films now operates with clear, trusted stock data that supports customer satisfaction, commercial decision making, and continued growth.