Effective Date: 01/01/2025
Last Updated: 31/03/2025

1. Who We Are

Simportal as a Service Limited (“Simportal”, “we”, “us”, or “our”) provides cloud-based business solutions, including stock management systems and custom ERP development for SMEs. We use ScoreApp and other tools to help generate leads and offer personalised insights for potential customers.

Our website is: https://www.simportal.co.uk

We are committed to protecting your personal information and respecting your privacy.

2. What Information We Collect

We may collect and process the following personal data:

• Name

• Email address

• Phone number

• Company name

• Job title

• Responses to scorecards, forms, or surveys

• Website usage data (via cookies or analytics tools)

3. How We Use Your Information

We use your data to:

• Provide and personalise our services

• Deliver scorecard results and recommendations

• Book demos and follow up with you

• Send occasional updates, news, or offers (you can unsubscribe anytime)

• Improve our website and services

• Meet legal and regulatory requirements

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

• Your consent (e.g. signing up via ScoreApp)

• Performance of a contract (e.g. when you book a demo or use our services)

• Legitimate interests (e.g. follow-up communications for business-related services)

• Compliance with legal obligations

5. How We Share Your Data

We do not sell your data. We may share it with:

• Service providers (e.g. email platforms, ScoreApp, CRM tools)

• Legal authorities, if required by law

• Internal team members managing your account or enquiry

All third parties are bound by appropriate confidentiality and data protection agreements.

6. Data Storage & Security

Your data is securely stored using industry-standard practices. Our services run on trusted cloud platforms such as Microsoft Azure.

We retain personal data only for as long as necessary to fulfil the purposes described above.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw your consent at any time

• Object to or restrict certain processing

• Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK

To exercise any of your rights, email us at: hello@simportal.co.uk

8. Cookies

Our website may use cookies or similar tracking technologies to improve your browsing experience. You can manage your cookie preferences via your browser settings.

9. Contact Us

If you have questions about this policy or your data, contact:

Simportal as a Service Limited
Email: hello@simportal.co.uk
Website: https://www.simportal.co.uk